Frequently Asked Questions

Discover Answers to Your Burning Questions

Can you provide contact information for decision-makers within target organisations?

SaleSight provides contact information, including emails and phone numbers, for key decision-makers within your target organisations. We understand that B2B sales often involve multiple stakeholders, and we strive to provide contact details for the relevant individuals involved in the decision-making process. Our focus is on providing verified and accurate data, prioritising quality over quantity to ensure your team’s outreach is effective. While we aim to provide multiple contacts, data availability can vary depending on the company and industry.  

What makes Sunstone different from other customer intelligence platforms? e.g. Apollo, Zoom Info

Sunstone stands out in several key ways: 

 While Apollo and ZoomInfo offer a broad range of data, Sunstone provides a focused and strategic approach to data driven by our own data. Our MAPs system is a proprietary technology for generating high quality data and is a highly advanced AI system for understanding business data and finding areas that a person simply cannot identify.  

 Actionable Insights: We go beyond merely providing data; our focus is on delivering actionable insights tailored to your specific business goals. Our analysis helps you identify high-potential opportunities and make data-driven decisions. 

 Strategic Decision Support: Our data solutions are designed to support senior leaders in making strategic decisions. By providing clear, actionable insights, we empower decision-makers to navigate complex market landscapes with confidence. 

 Ideal for Established Businesses: We are particularly well-suited for established businesses, including Small to Medium-sized Enterprises (SMEs), seeking data-driven growth and a competitive edge. Our solutions help these businesses optimise their strategies, enhance operational efficiency, and drive sustained success. 

How much prospect data will Sunstone provide me with?

The amount of prospect data you receive depends on the SaleSight tier you select and the scope of your target market. We don’t offer set data limits, however we do have ranges, as we provide lead numbers based on estimated conversions and team capacity. We focus on quality over quantity, ensuring that the leads we provide are relevant to your business and are highly targeted customer matches. During the initial consultation, we will work with you to estimate a reasonable lead volume based on your sales capacity and target conversion rate. 

How do you ensure the accuracy of the data provided?

Sunstone is committed to providing accurate and reliable data. We employ a rigorous data validation process that includes:  

Multiple Data Sources: We aggregate data from a variety of reputable sources, including the CRO, public records, industry databases, and proprietary research.  

 

Data Verification: We use automated and manual processes to verify the accuracy of the data.  

 

Regular Updates: Our data is regularly updated to ensure it remains current and accurate.  

 

Refresh Bundles: For ongoing peace of mind we offer data refreshes to stay at the top of fast changing markets.  

Can you provide data in different formats to suit various team needs?

Yes, SaleSight can provide data in different formats to suit the needs of your various teams. We can customise the data fields and formatting to align with your specific CRM and reporting requirements. This flexibility ensures that your teams can easily access and use the data in the way that is most effective for them. 

How do you handle duplicates or inconsistencies in datasets we provide?

Sunstone employs a sophisticated data cleansing and deduplication process. When you provide us with your dataset, we use algorithms and manual checks to identify and remove duplicates and resolve inconsistencies. We standardise data formats, validate data accuracy, and ensure that the data is consistent with our overall data quality standards. We can provide you with a report outlining the changes we made to your dataset. 

What happens if the data is inaccurate or outdated?

We have a rigorous data validation process to ensure the accuracy of our data. If you identify any inaccuracies or outdated information, we will promptly investigate and correct it.